St. Vincent Health’s in-house business office handles all patient financial services for the hospital and medical clinic under the leadership of Revenue Cycle Director, Janet Petty.
The billing team at St. Vincent Health is your resource to get answers to billing questions. They can be reached in person Monday through Friday 8 am-5 pm, by email at billinginquiry@svghd.org, or by calling 719-486-7172. If you leave a message they will return your call promptly.
Before your non-emergency trip to the hospital (if possible):
Bring these items with you:
Be prepared to write a check for the amount your insurance will not cover. Examples are your co-pay, amounts applied to your deductible, non-covered services, etc. Call the business office to discuss payment options before your visit.
If you know beforehand that you will not be able to pay for your services or have questions and believe you may qualify for financial aid:
If you have insurance but want to speak with someone about charges, insurance coverage and your portion of the payment:
St. Vincent Health Financial Counselor
719-486-7172
Available resources for download and links:
Financial Assistance
SVH Sliding Fee – Charity Policy
Financial assistance application
Aplicación Financiera de Asistencia 2020
Plain language – Need Help Paying for Your Health Care? English